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Leading BPO provider
PW Back Office Solutions provides a wide range of BPO products, such as customer services, call centres, IT and finance outsourcing. All of our products are scalable, flexible and at affordable rates.
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Multi-Channel Support
Customer Service stretches beyond handling incoming calls. At PWBOS, we understand the key to customer satisfaction is providing multiple ways to connect with your clients.
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Real-Time Reporting
We’re deeply involved in your business and we believe in full transparency - you see what we see! Our real-time reporting enables you to keep track of key performance indicators and service levels in real-time.
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who we are
PW Back Office Solutions provide a broad range of BPO products and services, including customer service, call centre, IT and payroll/finance solutions for any business. Delivering efficient, scalable, flexible and low-cost administrative support to our clients is our mission. We are proud to say that we service clients in multiple languages from locations around the World .
PWBOS handles multiple channels for global clients, including call, e-mail, chat, mail, social media payroll and Accounting services. Whatever your back office requirements, we have your back!
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why pw back office solutions?
We can offer affordable, global coverage, by tenured, customer-centric teams, and over multi-channels. Combined with real-time reporting provides full transparency, and gives you peace of mind and service excellence. Our experts deliver award-winning solutions; taking care of the behind-the-scenes activities that make your brand successful.
Premium BPO Solutions
Cutting through the clutter of global hyper-connectivity, PWBOS focuses on delivering service excellence to our clients wherever they are via the communication channels relevant to them.
We stand behind our core ability to provide outstanding cost reduction services and increasing Customer Satisfaction and Resolution scores. With over 10 years of BPO and KPO experience across top industries, our call centre outsourcing has a solution for your particular needs.
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PWBOS offers flexible pricing and blended, cost-conscious solutions and we tailor our pricing models to meet your budget. With us, you only pay for what is delivered.
get in touchMulti-Channel Support
Customer Service stretches beyond handling incoming calls. At PWBOS, we understand the key to customer satisfaction is providing multiple ways to connect with your clients. Whether electronic or traditional, we cover all available channels of contact.
get in touchReal-Time Reporting
We’re deeply involved in your business and we believe in full transparency - you see what we see! Our real-time reporting enables you to keep track of key performance indicators and service levels in real-time. It’s designed to report interaction cohesively on all channels and is customised for your needs.
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Whatever you need, we're here to help.
Registered Office:
PW Back Office Solutions Inc.
8th Floor Sunlife Centre
5th Ave Corner Rizal Drive
Bonifacio Global City
Metro Manila, 1634 Taguig
PhilippinesLocal tel: 479-3165
Int. tel: +63 947 431 8805
email: info@pwbos.com
Operational address:
PW Back Office Solutions Inc.
Office 1431 to 1432 14th Floor
Net Cube Centre
Bonifacio Global City
Metro Manila, 1634 Taguig
PhilippinesMr Kevin Mercado: Office Supervisor
email: kevin@pwbos.com